Contact Veterinary Medical Center

Contact Our Veterinary Medical Center

Contact Veterinary Medical Center to request an appointment, ask questions, or plan your visit at our Fort Thomas and Independence locations.

Two Convenient locations
Friendly Team that cares
Easy Ways to reach us
Independently owned & operated 2 Northern Kentucky locations Same-day guidance by phone Welcoming new patients now
Send Us a Message

We’d Love to Hear From You

Whether you have a question, need to request an appointment, or just are not sure where to start, send us a message and our team will be in touch.

Contact Our Team

Fill out the form below and we will get back to you as soon as we can.

    Appointment Questions

    Need help choosing the right location or service? We are happy to guide you.

    New Patients Welcome

    If you are visiting us for the first time, we will help make the process simple and stress-free.

    Two Convenient Locations

    Reach out to the office that works best for you, or let us know if either location is okay.

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    Hours & Availability

    Both clinics maintain similar schedules. Call directly for same-day needs or if your concern is urgent — do not wait for a form reply.

    Fort Thomas Hours

    MondayMonday – Friday: 8:00 AM – 6:00 PM
    TuesdayMonday – Friday: 8:00 AM – 6:00 PM
    WednesdayMonday – Friday: 8:00 AM – 6:00 PM
    ThursdayMonday – Friday: 8:00 AM – 6:00 PM
    FridayMonday – Friday: 8:00 AM – 6:00 PM
    SaturdayRotating; please call office
    SundayClosed

    Call 8594424420 for same-day scheduling.

    Independence Hours

    MondayMonday – Friday: 8:00 AM – 6:00 PM
    TuesdayMonday – Friday: 8:00 AM – 6:00 PM
    WednesdayMonday – Friday: 8:00 AM – 6:00 PM
    ThursdayMonday – Friday: 8:00 AM – 6:00 PM
    FridayMonday – Friday: 8:00 AM – 6:00 PM
    SaturdayClosed
    SundayClosed

    Call 8593562242 for same-day scheduling.

    Visit Us

    Our Locations

    We are proud to serve pets and families at both of our convenient Northern Kentucky locations.

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    Get in Touch With Veterinary Medical Center

    Have a question before your visit? Looking for the best location to contact? Our team is here to help make your next step easy.

    Independently owned

    VMC is locally owned and operated — decisions are made by the people who work here, not a distant corporate office. That means consistent care from a team that knows your pet.

    Convenient NKY locations

    Fort Thomas and Independence are both easy to reach from across Northern Kentucky and the greater Cincinnati area. We'll help you find the location that fits your schedule.

    Same-day phone guidance

    When your pet needs help now, call us. Both clinics offer same-day guidance by phone and can triage quickly when a concern can't wait for a scheduled appointment.

    Reach either location, request an appointment, and plan your visit.

    FAQ

    Common questions about contacting VMC.

    Existing patients can book through the patient portal or by calling either clinic directly. New patients are welcome to call or submit the contact form — our team will walk you through next steps and get you scheduled.
    Call the clinic directly for urgent or same-day concerns. Fort Thomas: 8594424420. Independence: 8593562242. Phone calls allow our team to triage immediately rather than waiting on a form reply.
    Yes, both the Fort Thomas and Independence locations are currently accepting new patients. You can start by calling, submitting the contact form, or visiting our first vet visit guide to learn what to expect.
    Our team reviews contact form submissions during regular business hours and replies within one business day. For time-sensitive needs, calling the clinic is always the better option.
    Yes. Note your pet's name, the medication, and your preferred location in the message field. For faster processing, use our online pharmacy which is connected directly to your veterinary care record.
    Fort Thomas serves communities including Highland Heights, Cold Spring, Newport, and Bellevue. Independence serves Boone County, Erlanger, Florence, and Union. View the maps above or check our locations page for more detail.
    We’re Here to Help

    Ready to Reach Out?

    Contact our team today to ask a question, request an appointment, or find the location that works best for you.

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