Question 1

What are your phone numbers?

Accepted Answer

Call Veterinary Medical Center of Fort Thomas at (859) 442-4420 or Veterinary Medical Center of Independence at (859) 356-2242.

Question 2

What are your hours?

Accepted Answer

Both clinics are open Monday through Friday, 8:00 AM to 6:00 PM. Fort Thomas has rotating Saturday hours, so please call ahead. Both clinics are closed Sunday.

Question 3

Where are your clinics located?

Accepted Answer

Fort Thomas is at 2000 Memorial Parkway, Fort Thomas, KY 41075. Independence is at 4147 Madison Pike, Independence, KY 41051.

Question 4

What if I don't know which option to choose?

Accepted Answer

Start with the VMC Help Center and choose the option that sounds closest. If you are unsure or your pet needs help soon, call Fort Thomas or Independence directly.

Question 5

Do appointment requests go through Otto?

Accepted Answer

Yes. Online appointment requests, refill requests, records requests, virtual consult requests, and general care-team messages route through Otto so our team can review and respond.

Question 6

Which clinic should I choose?

Accepted Answer

Choose the Fort Thomas or Independence clinic that is easiest for your family. Both locations care for dogs and cats and can help you find the right next step.

Question 7

Can I still call a real person?

Accepted Answer

Yes. For urgent, same-day, or time-sensitive concerns, calling your preferred clinic is the best path.

Question 8

What should I do for an emergency?

Accepted Answer

If your pet is having trouble breathing, collapsing, bleeding heavily, seizuring, or seems in severe pain, contact an emergency veterinary hospital right away.

Call, book, or message your local vet team.

Pick your clinic, then what you need.

Visit a Northern Kentucky vet near you.

Fort Thomas, KY

Independence, KY

Questions about contacting our clinics