New Patient Registration Form
Complete this before your first appointment so we have your contact details, your pet’s information, and the basics we need to welcome you properly.
New Patients · Fort Thomas & Independence
First vet visit Northern Kentucky: what to expect
First vet visit Northern Kentucky pet owners schedule should feel simple, clear, and comfortable for both you and your pet.
30–45
Minute first visit
Bring
Records if you have them
2
Locations serving NKY
Before You Arrive
What to expect for your first vet visit Northern Kentucky
01
Completed forms
Bring your registration form, plus the surgery packet if your pet is scheduled for a procedure.
02
Medical records
Vaccines, medications, prior exam notes, and anything from previous care if you already have it.
03
Your questions
Changes in appetite, energy, behavior, mobility, skin, dental health, or bathroom habits are all helpful to mention.
Preparing for your first vet visit Northern Kentucky families rely on helps make your appointment smoother and less stressful. Dogs should arrive on a leash, and cats should come in a secure carrier. Arriving a few minutes early helps everything feel easier.
Step 1 · Prepare
A little prep now makes your visit smoother later.
Fill out the paperwork before you arrive so your appointment can focus on your pet, not the front desk. Taking a few minutes to prepare ahead of your visit helps everything go more smoothly, especially for new patients coming in for their first appointment.
Surgical Information Packet
If your pet is scheduled for surgery or a procedure, review the packet ahead of time and complete anything requested before your visit.
Step 2 · Visit
What your first appointment will feel like.
Your first visit includes a full physical exam, time to talk through concerns, and clear recommendations for next steps. During your first visit, we focus on understanding your pet’s health history, current needs, and any concerns you may have.
If your pet is scheduled for surgery
From routine wellness to surgery and urgent care, our team provides the full range of veterinary services for dogs and cats throughout Northern Kentucky.
01
Check-in
We confirm your paperwork, contact details, and any records you brought from previous providers.
02
History review
We talk through your pet’s routine, symptoms, medications, prior care, and the questions most on your mind.
03
Physical exam
Your veterinarian performs a full exam and explains findings in clear language as you go.
04
Recommendations
We walk through care options, diagnostics, treatment plans, and any follow-up that makes sense.
05
Checkout
You leave with next steps, a clearer picture of your pet’s health, and answers you can actually use.
Our Services
Everything your pet needs under one roof.
From routine wellness to surgery and urgent care, our team provides the full range of veterinary services for dogs and cats across Northern Kentucky.
Wellness & Preventive Care
Annual exams, vaccines, parasite prevention, and life stage guidance for every dog and cat.
Learn MoreDental Care & COHAT
Oral exams, cleanings, and comprehensive dental treatment to protect long-term health.
Learn MoreSoft Tissue Surgery
Common and advanced surgical procedures with close anesthesia monitoring and attentive recovery care.
Learn MoreBehavior Consultations
Anxiety, aggression, and environmental concerns addressed with a clear, practical treatment plan.
Learn MoreUrgent Care
Prompt attention for non-life-threatening concerns — call us first and we will guide you.
Learn MoreFeline-Friendly Visits
Quieter, lower-stress appointments designed for cats, including dedicated feline appointment hours.
Learn More
What Clients Say
Real experiences from families who trust us.
Real feedback from Northern Kentucky pet owners who trusted us with their pet’s first visit and ongoing care.
The team made our first visit genuinely easy. They answered every question, walked us through the exam as it happened, and we left feeling like we actually knew what was going on.
I was nervous about switching vets mid-year, but they had our records sorted before we even sat down. The vet spent real time with us. That meant a lot.
Our cat usually hates vet visits but she was visibly calmer here. The exam room was quiet, the staff moved slowly and gently, and she did great.
Step 3 · After
Payment options before your visit.
Payment is due at the time of service. We accept several payment methods, and we can help you understand financing or reimbursement options before you leave.
What to expect when it is time to pay
Most visits are simple at checkout. Standard payment methods are accepted at the time of service, and additional support may be available for larger or unexpected expenses.
Accepted payments
We accept the standard payment methods most clients expect at checkout.
- Cash and checks are accepted.
- Debit cards are accepted.
- Major credit cards including Visa, Mastercard, Discover, and Amex are accepted.
Need more flexibility?
For larger balances or unexpected care, there may be options that help make payment more manageable.
- CareCredit can help break larger balances into monthly payments for diagnostics, treatment, or surgery-related costs.
- Pet insurance clients can request documentation for reimbursement, depending on their provider and plan.
Contact
Choose the location that works best for you.
Call either location with questions about your first visit, forms, records, or scheduling your new patient appointment in Northern Kentucky.