Legal

Terms of Service

Please read these Terms of Service carefully before using the Veterinary Medical Centers website, online forms, appointment tools, or other digital services.

Effective Date: May 30, 2026

Last Updated: May 30, 2026

These Terms of Service govern your access to and use of the Veterinary Medical Centers website located at https://nky.vet and any related online services, forms, tools, or digital communications provided by Veterinary Medical Centers.

By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or online services.

Acceptance of Terms

By using the Veterinary Medical Centers website, submitting any online form, using any online tool or scheduling service, or communicating with us through our digital channels, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

These Terms apply to all visitors, clients, and users of the website and any related online services, regardless of the device or method used to access them.

Use of Our Website

You may use the Veterinary Medical Centers website for lawful purposes only. You agree not to:

  • Use the website in any way that violates applicable laws or regulations
  • Submit false, misleading, or fraudulent information through any form or tool
  • Attempt to gain unauthorized access to any part of the website or its systems
  • Interfere with or disrupt the operation of the website
  • Use automated tools, bots, or scrapers to collect data from the website without permission
  • Reproduce, copy, distribute, or commercially exploit website content without our written consent
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity

Veterinary Medical Centers reserves the right to restrict or terminate access to the website for any user who violates these terms or uses the site in an inappropriate manner.

Online Services & Appointment Requests

Veterinary Medical Centers offers online tools to support client communication, including contact forms, appointment request forms, new patient registration, patient portal access, and online pharmacy services. These tools are provided as a convenience and are subject to the following:

  • Submitting an appointment request or contact form does not guarantee an appointment or constitute a confirmed booking. All appointments are subject to availability and clinic confirmation.
  • Online forms are not intended for urgent or emergency veterinary situations. If your pet requires immediate care, please call the appropriate clinic location directly or contact a nearby emergency veterinary hospital.
  • Information submitted through online forms will be used by Veterinary Medical Centers team members to respond to your request and coordinate veterinary care.
  • Access to patient portal and online pharmacy services is subject to additional terms provided by those third-party platforms.

Intellectual Property

All content on the Veterinary Medical Centers website — including text, images, graphics, logos, icons, video, audio, and software — is the property of Veterinary Medical Centers or its content suppliers and is protected by applicable copyright, trademark, and other intellectual property laws.

You may view, print, or download content from this website for personal, non-commercial use only. Any other use, reproduction, modification, distribution, or publication of website content without the prior written permission of Veterinary Medical Centers is prohibited.

Limitation of Liability

To the fullest extent permitted by applicable law, Veterinary Medical Centers and its staff, agents, affiliates, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of, or inability to use, the website or any online service.

This includes, without limitation, damages for loss of data, loss of goodwill, service interruption, or other intangible losses, even if Veterinary Medical Centers has been advised of the possibility of such damages.

This website and its content are provided on an "as is" and "as available" basis without any warranties of any kind, express or implied, including accuracy, completeness, fitness for a particular purpose, or non-infringement.

Privacy

Your use of the Veterinary Medical Centers website is also governed by our Privacy Policy & SMS Terms, which is incorporated into these Terms of Service by reference.

Please review our Privacy Policy to understand how we collect, use, and protect information you provide through our website and online services.

Changes to These Terms

Veterinary Medical Centers may update or revise these Terms of Service at any time. When changes are made, we will update the "Last Updated" date at the top of this page.

Continued use of the website after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.

Contact Us

If you have questions about these Terms of Service or our online services, please contact us:

Veterinary Medical Centers

Fort Thomas & Independence, Kentucky

Website: https://nky.vet
Email: information@nky.vet

Fort Thomas Location

2000 Memorial Parkway
Fort Thomas, KY 41075

Phone: (859) 442-4420

Independence Location

4147 Madison Pike
Independence, KY 41051

Phone: (859) 356-2242